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Accessibility Declaration

What is digital accessibility?

Digital accessibility is a set of rules and best practices that covers functional, graphical, technical, and editorial aspects.

Adhering to these rules and best practices ensures that digital resources (such as websites, mobile applications, PDF documents, etc.) are accessible to individuals with disabilities.

An accessible website allows, for example, to

  • Customize its display through the operating system and/or the browser (increasing or decreasing font size, changing typography, modifying colors, stopping animations, etc.).
  • Navigate using assistive technologies, such as text-to-speech software or a Braille display.
  • Navigate without using a mouse, solely with a keyboard, switches, or via a touchscreen.
  • Access videos and audio content using subtitles and/or transcripts.
  • Etc.

Digital Accessibility Commitments

AEW is committed to making its websites (internet, intranet, and extranet), mobile applications, software solutions, and digital urban furniture accessible, in accordance with Article 47 of Law No. 2005-102 of February 11, 2005, and in line with the ambitions and commitments of the BPCE Group to which it belongs.

Currently, the BPCE Group is implementing a program aimed at enhancing digital accessibility, one of the key elements of which is the development of a multi-year plan for 2025-2027 that is common to all its entities.

Non-compliance Declaration with the RGAA

This temporary declaration applies to the intranet site of AEW.

Compliance Status

This site is non-compliant with the RGAA (General Accessibility Improvement Reference) – version 4.1.2, due to the absence of an audit to evaluate its compliance. In the event of a planned redesign or decommissioning of the site, no actions will be taken.

Establishment of this Declaration

This declaration was established on September 30, 2025.

Feedback and Contact

If you are unable to access any content or service on this site, you can contact us through one of the following methods by describing your issue:

Recourse Options

If you have identified one or more breaches of digital accessibility regulations on this website (such as accessibility defects, lack of mandatory declarations, etc.), you can:

  1. Contact us to inform us of the issue.
  2. If you do not receive a satisfactory response, you have the option to:
  • Contact Arcom.

To report one or more breaches of digital accessibility regulations, please visit the contact form on the Arcom website.

  • Contact the Défenseur des droits

To assert your rights regarding accessibility defects you have encountered:

  • Either contact the delegate for your region through the directory of delegates of the Défenseur des droits.
  • Or fill out the complaint form of the Défenseur des droits by selecting the topics "I am a victim of discrimination," then "Private goods and services," and finally "Disability."
  • Alternatively, you can send a free letter (no postage required) to the following address: Défenseur des droits, Libre réponse 71120, 75342 Paris CEDEX 07