AEW Privacy Statement

AEW Privacy Statement

AEW is committed to maintaining the confidentiality, integrity, and security of personal data in our control. This Privacy Statement describes the personal identifiable information we collect, why, and how we collect that information. Additionally, this statement describes what AEW does to keep personal identifiable information private and secure. Please direct any personal identifiable information requests or question regarding this Privacy Statement to or 877-261-2391 in the US and Asia or in Europe.

Personal Identifiable Information

Personal identifiable information (PII), also referred to as "personal data," means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

How and Why We Collect Data

In the ordinary course of business, we may collect and use personal data with respect to our relationship(s) involving our clients, prospective clients, and other third parties. AEW only collects personal data that is relevant for our business purposes.

We collect data from the following sources:

  • Client Intake Process - Data we receive from clients (or third parties authorized by the client to provide information) in investment management agreements, subscription agreements or other forms, which may include the client’s name and address, social security or tax identification number, total assets and other information.
  • Website Analytics - application which provides high level website traffic data
  • Direct Data - data received directly from the individual
  • Client History - Data about client transactions with AEW including transactional activity and balances in accounts with us.

How We Use Your Personal Data and Why

We treat personal data in a confidential manner. AEW uses personally identifiable data for business purposes. These business purposes may include evaluating a request for products or services, administering such products or services, and processing transactions on behalf of clients. Additionally, AEW may provide you with information about AEW Capital Management’s services, marketing or research materials or other relevant information. If required you will be asked to opt into receiving invitations to AEW events, research materials, and other similar information.

Third Parties

AEW does not sell personal data to any third parties. AEW will not share your information with third parties for marketing purposes. Consistent with the foregoing, AEW may disclose personal data when we believe it necessary to conduct our business, when directed by the client to do so, or where disclosure is required by law.

For example, personal data may be disclosed to others to enable them to provide business services for us such as, performing general administrative activities for us and assisting us in processing a transaction on behalf of a client. Personal data may also be disclosed for audit or research purposes.

AEW requires that third parties who have access to personal data treat that information as confidential and not use it for any purpose other than to carry out the services they have been contracted to perform on behalf of AEW.

How We Protect Your Personal Data

AEW employees are required to protect the confidentiality of personal data. We maintain physical, electronic and procedural safeguards, as appropriate, to protect personal data.

How You Can Access and Update Your Personal Data

The accuracy of your information is important. Please direct any personal identifiable information requests or question regarding this Privacy Statement to or 877-261-2391 in the US and Asia or in Europe.

Keeping You Informed

If you have any questions regarding AEW’s policies and procedures involving personal data, please feel free to contact your client relationship manager, or 877-261-2391 in the US and Asia or in Europe.

As permitted by law, we reserve the right to modify this statement at any time.

California Residents Privacy Statement →

Privacy Statement - Singapore Addendum →

Privacy Statement - EEA and UK Addendum →